Terms of Service

 

Effective Date: 07 January 2024

1. Introduction
Welcome to PENNY GREEN LIMITED Limited ("we," "us," or "our"). By using our website (www.pennygreen.nz) and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or making a purchase. If you do not agree with these terms, please do not use our website or purchase our products.
2. Product Authenticity
We import Pure Alcohol Free Essential Oil Products from our manufacturing suppliers in India and Carrier oils from Certified Importers. We take great care in ensuring that the products we offer are of the highest quality. Where products are Certified Organic this is clearly stated and varies across products in our range.
3. Orders and Payments
You can place orders for all of our products through our website.
We accept payment through Bank Deposit, Stripe, Visa, MasterCard, PayPal, and Afterpay.
All prices are in New Zealand Dollar
4. Shipping
We ship within New Zealand only. Shipping costs will be specified at checkout and are subject to change.
As at 7th January 2024 our shipping rates are
NZ Urban Address Tracked via Courier - $9.50
NZ Rural Address Tracked via Courier - $11.00
Please allow 2-3 Business days for Urban Delivery and 4-5 Business days for Rural Delivery.
All items are dispatched the same day or the next Business day.
Shipping is available to Private Bags and PO Boxes.
5. Returns and Refunds
If a product arrives damaged, please contact us within 2 days of receiving it.
Damaged items are replaced at no extra cost. For more information, please see our Refund Policy.
6. Intellectual Property
All content on our website, including text, images, logos, and product descriptions, is the intellectual property of PENNY GREEN LIMITED and may not be used without our permission.
7. Privacy
We collect and process your personal information in accordance with our Privacy Policy, which you can review on our website.
8. Disclaimer of Warranties
We make no warranties, expressed or implied, regarding the products we sell, and we disclaim any liability for damages that may result from the use of our products.
9. Governing Law
These terms are governed by the laws of New Zealand, and any disputes will be resolved in the courts of New Zealand.